BioGuard TruBlue Promise

Never worry about algae or cloudy water again with our BioGuard Tru•Blue Promise™ program!

With Memorial Day around the corner, we know that means the pool season is almost in full swing.  Don’t let a sudden outbreak of algae or the mysterious appearance of cloudy water keep you from enjoying your pool.

These are the two most common issues that confront pool owners and wise caretakers know that the best course of action is to prevent them before they happen. Maybe you’ve cut corners here and there and tried to get by with lower quality products or skipped a step or two to save time.

Now green or cloudy water occurs more often than you’d care to admit. And don’t forget about the added expense of using more chemicals and the extra time it takes to get your pool back into shape.

Let us take away your worries

With this exclusive BioGuard Tru•Blue Promise program, we’ll be sure you’re using quality products designed for ultimate prevention, that you’re using them properly and that you’re testing your water with the most in-depth analysis available.

When you use our proven products and follow our advice, the chances of algae or cloudy water are dramatically reduced and you’ll have spectacular looking water all season long. But the best part is that if you’re loyal to the Promise and you still end up with algae or cloudy water, we’ll give you everything you need to fix it for FREE.

Now that’s peace of mind that ensures you’ll never miss a moment again in your pool. Stop by and chat with one of our friendly, helpful BioGuard pool experts and learn exactly how the program works or keep on reading for more details.

Who is eligible for the Promise?

All pool season customers who:
1) Use a chlorine sanitizer (salt, bromine or biguanide systems are not eligible at this time)
2) Purchase at least one qualifying product from each of Step 1, Step 2 and Step 3 PLUS either Pool Complete™ or Optimizer Plus®. The qualifying Step Products are:
Step 1/Sanitizers
– All SilkGuard® products (1” SilkGuard ®Tabs, 3” SilkGuard® Tabs, SilkGuard® Sticks, Smart SilkGuard® Sticks)
Step 2/Shock
– Smart Shock®, Easy Shock N’ Swim®, BurnOut® 3, BurnOut® 35, BurnOut® 73
Step 3/Algicide
– Back Up® 2, Algae All 60®, Banish®

By registering for the Promise, the pool owner agrees to:

1) Continue to use only eligible BioGuard products and follow suggested treatment routine
2) Get water tested regularly at this BioGuard Dealer and perform recommended water balance adjustments
3) Be sent program email reminders during the season
– Customer can opt out of further communication via link on all emails
To redeem an algae or cloudy water issue:

1) Bring a water sample to this BioGuard Dealer for an ALEX® Water Analysis
2) Once the issue is verified, BioGuard Dealer will provide a FREE BioGuard Tru•Blue Promise Solution Kit containing products recommended by ALEX to fix the issue